The unit was received with the lock having both rotational and lateral movement and a residue buildup was present.Upon disassembly, it was noted that the lock would need new components added to replace worn internal parts.The unit needed to be machined to have heli-coils added to large starburst threads; the set screw in the swivel base was tight;.General maintenance and cleaning required.The device history record showed no abnormalities related to the reported incident nor were there any variances, mrr¿s or reworks associated with this lot/work order number.There was no service history on file.The reported complaint was confirmed.Root cause of the movement was most likely due to wear and tear, however, the observed residue build up was most likely the result of decontamination or sterilization method outside the prescribed and validated method in the instructions for use (ifu).
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