Model Number VITD TOTAL |
Device Problem
High Test Results (2457)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 05/27/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The investigation determined an incorrect dilution for sample 1 was used.The investigation is ongoing.This event occurred in (b)(6).
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Event Description
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The initial reporter complained of questionable elecsys vitamin d assay results for 2 patient samples tested on a cobas 6000 e 601 module serial number (b)(4) compared to abbott and seimens methods.For sample 1 the initial vitamin d result was >70 ng/ml on the e 601 and the repeat result with a 1:20 dilution was 380 ng/ml.The abbott result was 34.8 ng/ml and the seimens result was 34.1 ng/ml.The field application specialist (fas) calibrated and the qc was acceptable.The fas repeated sample 1 and the vitamin d results were 69 ng/ml and 68 ng/ml.The customer reported a vitamin d result of 69.2 ng/ml outside of the laboratory.For sample 2 the initial vitamin d result was >70 ng/ml on the e 601 and the repeat result was 60.2 ng/ml.The abbott result was 42 ng/ml.No questionable results were reported outside of the laboratory.There was no allegation of an adverse event.
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Manufacturer Narrative
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The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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