Model Number 395-861 |
Device Problem
Peeled/Delaminated (1454)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 06/18/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The complaint condition reported is currently under investigation.A follow - up report will be filed once the investigation has been completed and the findings are available.(b)(4).
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Event Description
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"conductive material has peeled off weisman graves specula open sided" reference repair order # (b)(4).(b)(4).
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Event Description
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"conductive material has peeled off weisman graves specula open sided".Reference repair order # (b)(4).Reference: (b)(4).
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Manufacturer Narrative
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Ref: (b)(4).*investigation: x-inspect returned samples.*analysis and findings: a review of the 2-year complaint history for the weisman graves non conductive speculum shows no similar complaints on file.This is an isolated event.The weisman graves non conductive speculum is a purchased product.Investigation of the returned product revealed chipped coating and the condition of the complaint was confirmed.This complaint condition is most likely an indicative of improper cleaning and/or sterilization of the instrument.Coopersurgical's service and repair replaced the instrument for customer due to the non-repairable damage.Reference repair order # (b)(4).Root cause is most likely attributed to improper care and maintenance by the customer.*correction and/or corrective action: no changes to the process or procedure.Coopersurgical will continue to monitor this complaint condition for any trends complaint will be reviewed in the coopersurgical cip (continuous improvement program) program.*was the complaint confirmed? yes.**preventative action activity: coopersurgical will continue to monitor this complaint condition for any trends.
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Search Alerts/Recalls
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