Philips investigated this complaint.This system is not serviced by philips.On request for support on this case, philips provided diagnostic support to the customer¿s field service engineer.Based on the available information, it was concluded that the converter caused the smoke.The field service engineer of the customer replaced the converter after which the defective converter was scrapped.Because the converter is not available, philips cannot perform any further investigation.After the replacement, philips performed x-ray tube calibration adaptations and the system was in good working order.With regard to the procedure, it was completed successfully in another room.No further actions will be taken by philips.
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