Model Number B 101 HBA1C |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 06/27/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The hba1c retention reagent lot 834041-01 was measured with blood compared to the reference method with three levels of whole blood.The results were acceptable.The suspect device was requested to be returned for investigation.The investigation is ongoing.The event occurred in (b)(6).
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Event Description
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The initial reporter complained of questionable results for 1 patient tested for the cobas hba1c test on a cobas b 101 instrument compared to the results from an external laboratory.The laboratory method was not known.The cobas b 101 instrument serial number was (b)(4).On approximately (b)(6) 2019 the absolute difference between the hba1c result on the b101 and the external laboratory with venous blood was 0.8%.The specific date and results were asked for but not provided.It was asked but not known if the questionable result were reported outside of the laboratory.There was no allegation of an adverse event.
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Manufacturer Narrative
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The customer did not return any materials for investigation.Without these materials to investigate, a specific root cause could not be determined.
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Search Alerts/Recalls
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