The investigation found for one of the events from the data provided, a general reagent issue can be excluded.Assays from different manufacturers can generate different results.This relates to the overall setup of the assays, the antibodies used and differences in reference materials and standardization methodology.The investigation did not identify a product problem.The cause of the event could not be determined.For one of the events, the investigation is ongoing.No devices were returned.This device is not labeled for single use and is not reprocessed or reused.
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