I have waited to report the incident assuming it was a defective unit i received.My son is bedwetting and the logical choice was to purchase an alarm for treatment.Purchased the malem ultimate pro bedwetting alarm and started using it immediately.I am familiar how these devices work.The alarm did not function correctly from the time it was powered on.It got too hot to safely operate and the only way to cool it down was to remove batteries.I also smell something that felt like the alarm was burning from the inside.I called the company and they replaced it by sending me a replacement.This arrived and once again, the same issue.The batteries have been changed and the alarm operated as expected.The defect is in the product itself.This makes it too hot to hold in hands, let alone place on child's skin and smell is unbearable.It is like something burns within the product.Bad quality and not reliable.Cannot happen twice.Fda safety report id# (b)(4).
|