Model Number 595000-001 |
Device Problem
Audible Prompt/Feedback Problem (4020)
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Patient Problems
Loss of consciousness (2418); Patient Problem/Medical Problem (2688)
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Event Date 06/26/2019 |
Event Type
Injury
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Manufacturer Narrative
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The freedom driver will be returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.(b)(4).
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Event Description
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The customer, a syncardia certified hospital, reported that the patient's freedom driver had been exhibiting fault alarms at home.The patient had a fever and came to the hospital to get laboratory tests.After the blood draw, the patient reported not feeling good and the freedom driver exhibited a continuous fault alarm.The patient experienced tunnel vision and became unresponsive.The patient was switched to a backup driver.No alarms were observed after the driver switch.The customer also reported that the patient exhibited low fill volumes and low cardiac output on the primary and replacement freedom drivers.The customer also reported that the patient was subsequently switched to a companion 2 driver and transferred to the emergency room.
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Manufacturer Narrative
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The customer-reported issues of fault alarms and low cardiac output/fill volumes were not able to be confirmed.The driver in "as received" condition passed all incoming functional test requirements.Additionally, an extended observation run test was performed at normotensive settings and the driver performed as intended with no abnormalities or alarms.An alarm was able to be reproduced during investigation testing when the mock tank was manually adjusted to decrease the volume of the right atrial pressure chamber below normotensive values to reproduce a hypovolemia condition.A possible cause for the reported alarms experienced by the patient could be attributed to the patient conditions.An alarm for a possible patient condition (hypovolemia, low cardiac output) will only record as a fault alarm in the alarm history after 4 minutes, 15 seconds of continuous alarm conditions without resolve.The driver performed as intended and there was no evidence of a device malfunction.This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation of this complaint and is closing this file.(b)(4) follow-up report 1.
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Event Description
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The customer reported that the patient did not lose complete consciousness.The patient reported she had "tunnel vision".Her eyes were open the whole time according to her husband, but when he asked her if she was okay, she did not respond.Patient recalled her husband asking her if she was okay, but said she was unable to respond.The customer also reported that after the patient was moved to the icu she began to feel better.Patient did have a small drop in her hemoglobin but denied any hematochezia or melena.
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Search Alerts/Recalls
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