A customer obtained higher than expected vitros (b)(6) results from different samples from the same patient processed using vitros (b)(6) reagent lot 3270 and lot 3280 on a vitros 3600 immunodiagnostic system.On (b)(6) 2019- patient 1, sample 1 vitros (b)(6) positive result of 31.2 miu/ml versus expected <8.0 miu/ml (negative).On (b)(6) 2019- patient 1, sample 2 vitros (b)(6) positive result of 113 miu/ml versus expected <8.0 miu/ml (negative).On (b)(6) 2019- patient 1, sample 3 vitros (b)(6) positive result of >100 miu/ml versus expected <8.0 miu/ml (negative).Biased results of the direction and magnitude observed may lead to inappropriate physician action if undetected.The higher than expected vitros (b)(6) results were reported from the laboratory but were questioned by the physician.There was no change in treatment and ortho has not been made aware of any allegation of actual patient harm as a result of the event.This report is number one of two mdr¿s for this event.Two 3500a forms are being submitted for this event as two devices were involved.This report corresponds to ortho clinical diagnostics inc (ortho).Complaint numbers (b)(4).
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