(b)(4).The complaint eson 2 nasal mask model is not sold in the usa but it is similar to a product sold in the usa.The 510(k) for that product is k153505.Method: the complaint eson2 interface was received at f&p new zealand for evaluation.Our investigation is based on the information provided by the customer, visual inspection of the complaint mask and our knowledge of the product.Results: a doctor's opinion was requested from the patient; however no certificate was provided.A visual inspection of the compliant device revealed that there was no physical damage or observable defects to the mask.A leak test could not be performed due to health and safety reasons as the mask base and its components (includes a diffuser, nasal seal, and headgear) are moldy, dirty and have a strong odor.Conclusion: we cannot conclusively determine what caused the reported event, however, we identify that the interface had no physical damage which might result in an air leak.The user instructions that accompany the interface eson2 nasal mask state: if you are experiencing mask leaks, you may need to lift the silicone seal off your face and reposition it again.The user instructions also contain the following warning: discontinue use and consult your healthcare provider or physician if the following occurs: 1.Mask discomfort or irritation.2.Allergic reaction.Ensure the diffuser is completely dry before each use.
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