Model Number 9735602 |
Device Problem
Human-Device Interface Problem (2949)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 07/22/2019 |
Event Type
malfunction
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Manufacturer Narrative
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Concomitant medical products: other relevant device(s) are: product id: 9735638, serial/lot #: (b)(4).The unique identifier was not known at the time of reporting.The initial reporter was not known at the time of reporting.No parts have been received by the manufacturer for evaluation.The manufacture date was not known at the time of reporting.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Medtronic received information regarding a navigation system being used in a functional endoscopic sinus surgery (fess).It was reported that the system was not registering the 70 degree balloon.When the system was tested it seems the instruments are not on the system.Less than an hour delay in the procedure.No impact on patient outcome.
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Manufacturer Narrative
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Additional information added to the event description.If information is provided in the future, a supplemental report will be issued.
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Event Description
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An update from the manufacturer representative (rep) stated that the issue was user error related.The rep was able to find the balloons in the system.
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Manufacturer Narrative
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The software investigation stated that the behavior described is the intended behavior of the software.The software is functioning as designed.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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