The affected clamp was returned to the factory for investigation.A functional test was performed with the affected clamp.It was mounted to a maquet side rail and fixed by fastening the drop toggle screw.The firm seat was checked afterwards and found to be alright.Next an accessory was attached to the radial setting clamp as described in the instructions for use (ifu).The firm seat was checked and found to be alright, too.The dimensions of the side rail which was used when the incident occurred were requested.They were provided, checked and found to be within the range specified in the ifu.The same was done for the weight of the used anesthesia frame.It was checked and found to be within the range specified in the ifu.The malfunction described by the user could not be reproduced at the manufacturer site.Therefore we assume a use error as the most probable root cause for this issue.We assume that one of the securing elements was not fastened properly.In the ifu it is described how the clamp is fixed on the side rail and how accessories are fixed on the clamp.Further the user is warned as follows concerning the risks related to loosened securing elements: ".Loose or loosened securing elements may cause injuries.When mounting, and after every adjustment, tighten all of the locking elements (handle screw, locks, levers, etc.) of the product.Check the firm seating of the locking elements." in the course of the investigation two cracks were found on the radial setting clamp.In the performed tests, these cracks had no impact on the correct function of the product.In the ifu the user is told to perform a visual and functional inspection prior to use to ensure correct operation.Besides she or he is told not to use a defective product.Maquet gmbh provides product failure investigation, analysis and resolution for the device described in this report.
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