Qn# (b)(4).The customer returned one unit 543965 autoendo5 ml for investigation.The returned sample was visually examined with and without magnification.Visual examination of the returned device revealed that the sample was returned with the rotation tab bent.Functional inspection was performed on the returned sample by attempting to engage the trigger using hand pressure.Upon engagement of the trigger, no audible ratchet sound could be heard indicating that the internal ratchet ears are broken.The first clip was able to load properly into the jaws and was successfully applied to over-stressed surgical tubing.This was repeated with the same result for the last remaining clip.The bent rotation tab is an indication that the clips were out of position and stacking on one another in the channel.The broken ratchet caused the clips to come out of position and could prevent the clips from loading properly into the jaws.The sample was received with 2 clips remaining in the channel, indicating that 13 clips were fired by the end user.It could not be determined what exactly caused the ratchet ears to break but a nonconformance has been opened to further investigate this issue.The ifu for this product, l03496, was reviewed as a part of this complaint investigation.The ifu for this product states, "mishandling of appliers may result in improper load and/or closure of the ligating clip." the broken ratchet could prevent the clips from loading properly into the jaws.It could not be determined what exactly caused the ratchet ears to break but a nonconformance has been opened to further investigate this issue.The reported complaint of "clip stuck in applier" was not confirmed based upon the sample received.Upon functional inspection, the remaining clips fired properly.However, a defect was found as the device was found to have broken internal ratchet ears which could affect the end user's ability to properly load and apply clips.The rotation tab was also bent.The bent rotation tab is an indication that the clips were out of position and stacking on one another in the channel.The broken ratchet caused the clips to come out of position and could prevent the clips from loading properly into the jaws.It could not be determined what exactly caused the ratchet ears to break but nc b)(4) has been opened to further investigate this issue.
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