Model Number 9735602 |
Device Problems
Human-Device Interface Problem (2949); Material Integrity Problem (2978)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 07/23/2019 |
Event Type
malfunction
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Manufacturer Narrative
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Other relevant device(s) are: product id: 9735638, serial/lot #: (b)(4).If information is provided in the future, a supplemental report will be issued.
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Event Description
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Medtronic received information regarding a navigation system being used for functional endoscopic sinus surgery (fess) procedure.Difficulty verifying instrument.It was reported that the system was not registering the 70-degree balloon.When the system was tested it seemed the instruments were not on the system.It appeared that these instruments have been erased from the system and the customer could not utilized them.All three balloons were used.Only minor delays on the surgery.There was a delay to the procedure of less than one hour.There was no reported impact on patient outcome.
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Manufacturer Narrative
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A software analysis was initiated to determine the probable cause of the issue.Analysis determined that the behavior described was the intended behavior of the software.Software was functioning as designed.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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