The hillrom technician found the torque tube and casters needed to be replaced.Per the hillrom service manual, the totalcare® bariatric bed and totalcare® bariatric plus therapy system require an effective maintenance program.We recommend that you perform semi-annual preventive maintenance (pm).Pm will minimize downtime due to excessive wear.Inspect the casters for proper mounting, excessive wear, or tread damage.Replace as needed.Verify proper operation of the brake system.Adjust as necessary.A search of the hillrom maintenance records showed hillrom performed preventative maintenance on this bed in 2019.The technician replaced the torque tube and casters to resolve the issue.Based on this information, no further action is required.
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