Catalog Number C2602 |
Device Problem
Output Problem (3005)
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Patient Problem
No Patient Involvement (2645)
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Event Date 07/09/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The device was not yet returned to the manufacturer for analysis.The plant investigation is in progress and a supplemental medwatch report will be submitted upon completion of the investigation.
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Event Description
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A distributor reported that the c2602 excel 36khz straight handpiece was rejected during their incoming inspection of goods because when using the handpiece with the c4610s tip, a vibration alarm occurred with the test mode on (b)(6) 2019.Additional information has been received on 08aug2019 that there was no required revision or medical intervention.
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Manufacturer Narrative
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Udi#: (b)(4).The device was returned for evaluation.The technician found that the handpiece had a faulty transducer - delamination the dhr was reviewed and no anomalies that could be associated with the complaint incident was observed.No service history for the device under evaluation.The complaint was verified as valid.
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Event Description
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N/a.
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Search Alerts/Recalls
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