This event has been recorded by zimmer biomet under (b)(4).On (b)(6) 2019, it was reported that the blade is not in contact with the dermatome.The customer returned an electric dermatome device, serial number (b)(6), for evaluation.The device history record (dhr) review noted no related non-conformances, requests for deviation, change notices or any other issues with manufacturing or with the device.The dhr review also found that all verifications, inspections and tests were successfully completed.Medicrea/flextronics has not previously repaired/evaluated electric dermatome serial number (b)(6) as documented in the repair reports in livelink.Product review of the electric dermatome by flextronics on (b)(6) 2019 revealed that the needle bearing was defective.The power cord assembly was damaged and the motor was corroded.The calibration and motor speed were within specifications and the control bar was in the correct position.The customer did not return a power supply for evaluation.Repair of the electric dermatome was performed by flextronics on (b)(6) 2019 which included replacement of the motor, plug harness assembly, and needle bearing.Electric dermatome, serial number (b)(6), was then tested and functioned properly.It was repaired, inspected and tested.The reported event was never confirmed during inspection of the device.Therefore, the root cause could not be determined.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.Review of the information provided during the investigation determined that there are no further actions needed at this time (ie/capa/scar/hhe/d).This complaint will be tracked and trended for any adverse trends that may warrant further action.
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