The customer reported that the a2000 mayfield 2000 skull clamp was not holding under pressure.Additional information received on 14aug2019 and 16aug2019 indicated that the device was not in contact with the patient.During inspection by the sales representative on (b)(6) 2019, the head holder was not mobile while under pressure.It seemed as though every part of the mechanics with this piece was locked up.Tried clamping it to something and tried utilizing it when connected to the base, it was not performing as it should.
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