During the site visit by the abbott field service representative the hemoglobin flow cell (hgb flow cell, cdruby, rohs, part number 8921292202) was found leaking and was replaced.This resolved the customer's issue.There were no further issues observed with the hemoglobin and all controls were in range.A review of product historical data for any trends for part number 8921292202 and all customer complaints received for this issue did not identify any trends or additional complaints.A review of the cell dyn ruby, serial number (b)(6) service history revealed no trends or systemic issues.A review of labeling concluded that the issue is sufficiently addressed.Based on the investigation no product deficiency was identified for either the cell dyn ruby, serial number (b)(6) , or the hgb flow cell, cdruby, rohs, part number 8921292202.
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