An investigation was performed for the customer issue and included a review of the complaint text, a review of trending data, a review of the performance of the architect afp assay, and a review of product quality history, and a review of product labeling.Complaint ticket searches or testing could not be performed as the lot is unknown.Trending report review did not identify any trends for the issue for the product.World wide field data was used to assess the performance of the architect afp assay and did not identify any systemic issues.A review of the product quality history did not identify any issues.Labeling was reviewed and found to be adequate.Based on all available information and abbott diagnostics' complaint investigation a product deficiency was not identified.
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