Catalog Number 47338178 |
Device Problems
Misconnection (1399); Failure to Deliver (2338)
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Patient Problem
Underdose (2542)
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Event Date 08/19/2019 |
Event Type
malfunction
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Manufacturer Narrative
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For oem manufacturing sites: in this mdr, bd corporate headquarters in (b)(4) has been listed as merck is an oem manufacturing site.Medical device expiration date: n/a.Initial reporter phone #: unknown.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported that the pen was not functioning correctly and medication was not being delivered appropriately with a bd organon follistim pen 2nd gen pen ii.The following information was provided by the initial reporter: consumer reported she received a new follistim pen and a 900 iu cartridge, she dispensed her dose 150 iu for 6 days and the follistim cartridge should have been empty after 6 days, but after the sixth day, the cartridge was 1/2 to 2/3 full.
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Event Description
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It was reported that the pen was not functioning correctly and medication was not being delivered appropriately with a bd organon follistim pen 2nd gen pen ii.The following information was provided by the initial reporter: consumer reported she received a new follistim pen and a 900 iu cartridge, she dispensed her dose 150 iu for 6 days and the follistim cartridge should have been empty after 6 days, but after the sixth day, the cartridge was 1/2 to 2/3 full.
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Manufacturer Narrative
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H.6.Investigation: one (1) sample was provided to bd medical ¿ pharmaceutical system (bdm-ps) for analysis.Bdm-ps performed a batch history record¿s review (bhr) including a review of all data collected during in process and quality inspections.The batch involved in this complaint meets all acceptable quality levels (aql¿s), was manufactured and released according to applicable procedures and specifications.Initial evaluation revealed no visible damage to the pen.The sample was tested for functionality through dose set knob (dsk) push force test (test instruction it1182) and by performing sample injections.The returned complaint pen met dsk push force test specification.The pen functioned as intended during the sample injections.Based on investigation conclusion, bdm-ps was not able to confirm the symptom perceived by customer or correlate this symptom with a potential cause linked to bd process.H3 other text : see h.10.
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Search Alerts/Recalls
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