Catalog Number 295600-001 |
Device Problem
Mechanical Problem (1384)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 08/23/2019 |
Event Type
malfunction
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Manufacturer Narrative
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This alleged failure mode poses a low risk to the patient because the reported issue did not prevent the freedom driver from performing its life-sustaining functions.In addition, the freedom driver has a redundant power source of multiple onboard batteries.The freedom home ac power supply will be returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.(b)(4).
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Event Description
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The freedom home ac power supply is a component that enables the freedom driver to be plugged into an external power source.The customer, a syncardia certified hospital, reported that the freedom driver home ac power supply had a broken strain relief at the power supply brick and the underlying wires were exposed while supporting a patient.There was no reported adverse patient impact.
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Manufacturer Narrative
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Visual inspection of the freedom home ac power supply confirmed the customer-reported issue as the bend relief was found to be damaged with exposed wiring.The damage is most likely the results of an excessive amount of tension applied to the power source, toward the plug end.The ac power supply passed all sections of functional testing.This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation of this complaint and is closing this file.Ce 4943 follow-up report 1.
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Search Alerts/Recalls
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