Complainant part is not expected to be returned for manufacturer review/investigation.Occupation: synthes employee.Without a lot number the device history records review could not be completed.Investigation summary: the complaint device is not being returned as it was discarded by the customer, therefore unavailable for a physical evaluation.The root cause could not be determined, however it is possible the device is several years old and has potentially seen heavy use/multiple sterilization cycles.One possible root cause is normal field wear on the device.Furthermore, no lot numbers were provided which precludes conducting a dhr review or a lot specific search in the complaints handling system.At this point in time, no corrective action is required and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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