This event has been recorded by zimmer biomet under (b)(4).This medwatch is being filed to relay additional information.On august 21, 2019, it was reported that the device works intermittently.The customer returned an air dermatome device, serial number (b)(6), for evaluation.A review of the device history records will not be completed for limited investigation complaints as the product meets the applicable acceptance criteria and complaints are monitored through monthly meetings in order to identify potential adverse trends.A complaint history review will not be completed for limited investigation complaints as the product meets the applicable acceptance criteria and complaints are monitored through monthly meetings in order to identify potential adverse trends.Product review of the air dermatome by flextronics on august 30, 2019 revealed that no problem could be found with the device.Repair of the air dermatome was not performed by flextronics as no problem was found with the device.The root cause of the reported event could not be specifically determined with the information that was provided.During the product review by flextronics it was noted that no problem could be found with the device and no repair was required.It is unknown with the information that was provided how this occurred.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.Review of the information provided during the investigation determined that there are no further actions needed at this time (ie/capa/scar/hhe/d).This complaint will be tracked and trended for any adverse trends that may warrant further action.
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