Product complaint #: (b)(4).Udi: (b)(4).Idepuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.Visual examination of the returned device found the probe¿s distal tip is broken.A small portion of the tip broke, no fragments were returned.The part number etch is worn and barely legible.No other defects identified.A review of the device history record was conducted.No issues were identified during the manufacturing and release of this product that could have contributed to the problem reported by the customer.There are clear shear marks on the front face of the tip, no fragments were returned.The part number etch on the device is also worn out and barely legible.Although no definitive root-cause can be determined, it is possible that the device experienced unintended forces during use.As there has been no issue identified in the manufacturing or release of the device that could have contributed to the problem reported by the customer, this complaint file will be closed with no further action required.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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