Model Number 27053 |
Device Problems
Failure to Charge (1085); Unexpected Shutdown (4019)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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The device was returned to resmed and an evaluation confirmed the complaint.The internal battery was replaced to address this issue.The device was serviced and fully tested before it was returned to the customer.Resmed's risk analysis for this failure mode concludes that the risk is acceptable.Resmed reference #: (b)(4).
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Event Description
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It was reported to resmed that an astral device powered down unexpectedly.There was no patient harm or serious injury reported as a result of this incident.
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Manufacturer Narrative
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The astral device was returned to resmed for an investigation.Review of the device data logs confirmed the reported complaint and also revealed battery charger fault alarms and corrupted battery cycle count.Based on all available evidence and complaint investigations of a similar nature, the investigation determined that the reported complaint and battery charger fault alarms were due to an isolated component failure within the device battery assembly while the corrupted battery cycle count was due to a software issue.Resmed's risk analysis for this failure mode concludes that the risk is acceptable.Resmed reference #: (b)(4).
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Event Description
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It was reported to resmed that an astral device powered down unexpectedly.There was no patient harm or serious injury reported as a result of this incident.
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Search Alerts/Recalls
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