Model Number 701051713 - ROTAFLOW EN/NORTH AM US-PLUG ICU |
Device Problem
Device Displays Incorrect Message (2591)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 08/23/2019 |
Event Type
malfunction
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Manufacturer Narrative
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A follow-up medwatch will be submitted when additional information becomes available.Device not returned not eval.
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Event Description
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While supporting a patient on a rotaflow the pump suddenly was unable to go above 900 rpms.This caused the nurse to hand crank until perfusion arrived.Once perfusion arrived they rebooted the unit and the problem resolved.No harm to the patient.Complaint# (b)(4).
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Manufacturer Narrative
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The initial failure description was that while supporting a patient on a rotaflow the pump suddenly was unable to go above 900 rpms.The service order has not been received despite several requests.This complaint will be closed without the service order.Therefore it cannot be assured in which technical status this device is currently.This complaint will be reopened and appropriate actions will then be taken if the service order is received and contains any further relevant information.Thus the reported failure could not be confirmed and a most probable root cause could not be determined.The failure occurred during supporting a patient and therefore a relationship between the device and the complaint is given.The occurence rate is below the acceptance rate, thus no remedial action required.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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Event Description
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Complaint number: (b)(4).
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Search Alerts/Recalls
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