Philips has investigated this complaint.It was reported that technicians smelled smoke while the system was not in clinical use.A fire alarm went off due to the smoke and the fire department was called on site.They evacuated the room and flipped the breakers.No power fluctuations with the hospital mains supply were reported.No harm was reported to philips.Philips confirmed that the root cause of the issue is that the capacitors inside the converter failed.Converters are ul 94 certified, and therefore any possible fire will self-extinguish.The converter was replaced with a new converter which is much more robust against mains disturbances and will prevent early failure of the converter.The system was returned to use in good working order.Philips has opened an investigation as a follow up for the noted complaint.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
|