Doctor was trying to perform a myomectomy.Myosure reach device given to the doctor.The device would not cut through uterine fibroid.All connections were checked on myosure generator.Hologic customer support called and guided the nurse through generator and device check.Device again tested and still did not work.Customer service representative suggested opening another reach device.This device also did not work.Customer service rep stated she would contact our product rep in regards to this matter.
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