This product malfunction was originally reported under an alternative summary report (e2000003).The sample has been returned and investigation was updated, which prompts evaluation and conclusion coding to be updated.As the alternative summary report e2000003 has been revoked, the updated information (product investigation and coding) is being sent via this 3500a report.The product was returned.One haptic distal tip area is nick/chipped.The haptic/optic junction area has a small nick/chip, which may have been interpreted as by the customer as the reported complaint of "crease".The damage appears to be caused by a post of the lens case.Product history records were reviewed and the documentation indicated the product met release criteria.The haptic/optic junction area has a small nick/chip, which may have been interpreted as by the customer as the reported complaint of "crease".The damage appears to be caused by a post of the lens case.Due to the absence of clinical solution on the returned sample the root cause is potentially manufacturing related.If the lens becomes misaligned in the lens case lens damage may occur.(b)(4).
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