It was reported that the customer was at home independently standing up from the commode when a wheel broke off of the walker and the customer fell to the ground, resulting in the customer sustaining a fractured right hip.The medical supply company stated that the emergency room records show that the patient was admitted to the hospital after the fall with a diagnosis of right hip pain and a dislocated right hip which led to a right hip revision surgery on (b)(6) 2019.No additional details are available related to the customer reported issue.Despite multiple good faith efforts to obtain additional information, the customer was unable or unwilling to provide further patient, or incident details to the manufacturer.A sample has not been returned to the manufacturer for evaluation.If any further relevant information is identified or obtained, a supplemental medwatch will be submitted.
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