Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Udi: (b)(4).The lot number is not currently available.Without a lot number the device history records review could not be completed.Product was not returned.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Investigation summary: the device was sent to the service center for evaluation.This unit has degraded tip and does not cut well.But this product is out of scope of repair, and we cannot repair this unit.So, we returned this as unrepairable.This device is not a serviceable device.The reported failure reported by the service center does not describe a broken piece, and only describe the device did not cut as intended.This complaint is not confirmed.A possible root cause for this failure could not be determined.No lot numbers were supplied which precludes conducting a device history record review or a lot specific search in the complaints handling system.And at this time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.This report is being filed as required under mitek's corrective and preventative actions (capa) to file usa fda mdr missed malfunctions.
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It was reported by the affiliate in (b)(6) that the blade on the cordcutter *ea device was broken.It was not reported if the device was used in surgery, or if there was patient involvement.It was not reported if there were any delays in the surgical procedure, or if a spare device was available for use.There were no reports of any injuries, medical intervention or prolonged hospitalization.The exact date of the event was unknown but was noted to have occurred in 2018.All available information has been disclosed.If additional information should become available, a supplemental medwatch will be submitted accordingly.
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