Model Number FT4 G2 |
Device Problem
High Test Results (2457)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 09/06/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The investigation is currently ongoing.The event occurred in: (b)(6).
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Event Description
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The initial reporter complained of a questionable elecsys ft4 ii assay result from 1 patient tested on a cobas 8000 e 801 module compared to the result from an abbott architect.The customer suspects an interference.The customer received the patient sample from another laboratory to verify the ft4 results from the other laboratory's cobas 8000 e 602 module.The results from the other laboratory were requested but have not been provided.The ft4 ii result from the customer's cobas e801 was 55.2 pmol/l.The ft4 result from an abbott architect was 25.5 pmol/l.The results in question were reported outside of the laboratory but no treatment was provided the cobas e801 serial number was (b)(4).
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Manufacturer Narrative
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The investigation determined the calibration signals and qc recovered as expected and within range.A general reagent issue can most likely be excluded.The customer did not return any materials for investigation.Without these materials, a specific root cause could not be determined.Different vendors can generate different values.This relates to the overall setups of the assays, the antibodies used and, differences in reference materials/methods and the standardization methodology used.
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Manufacturer Narrative
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A patient sample was submitted for investigation.The customer's high result was reproduced.An interfering factor was not identified.A product problem was not found.
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Search Alerts/Recalls
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