The device was returned to the service center for evaluation.The evaluation confirmed the reported "the device's handle wire broke and fell off".A visual inspection was performed on the received condition and noted that the ligating device was damaged.The handle was inspected and noted the wire was broken located between the slider.The broken wire was bent and coming out of the handle area.The insertion portion was checked and a dent was observed on the base of the yellow tube joint.Additionally, the distal tip was damaged; the blue loop was broken with evidence of foreign material.Based on the evaluation results, the reported broken wire at the handle was potentially attributed to excessive force.As a preventive measure, the instruction manual provides warnings and cautions to prevent patient injury and device damage which states: before use, prepare and inspect the instrument as instructed below.Should the slightest irregularity be suspected, do not use the instrument; use a spare instead.Damage or irregularity may compromise patient or user safety, pose an infection control risk, cause tissue irritation, punctures, hemorrhages or mucous membrane damage and may result in more severe equipment damage.Always have a spare instrument available.
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