The driver in "as received" condition passed all sections of functional testing.Additionally, an extended observation run was performed with a donovan mock tank where right arterial pressure (rap) values were gradually decreased to reduce the cardiac output (co) in an attempt to recreate the customer-reported issue.As expected, co values decreased to less than 4.9 l/min, but they did not decrease to 2.1 l/min as was observed by the customer.The driver also did not display any asterisks during these tests.The customer-reported issue could not be confirmed or reproduced.The driver performed as intended with no evidence of a device malfunction.The root cause of the customer-reported issue could not be conclusively determined.This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation of this complaint and is closing this file.(b)(4) follow-up report 1.
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