H11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The following were reviewed as part of this investigation: patient severity, complaint and lot history review, applicable previous investigation(s), sample (if available), labeling, and applicable fmea documents.Based on a review of this information, the following was concluded: the complaint of a damaged or defective statlock device is inconclusive as the original product involved in the reported event was not returned for evaluation.Three sealed dialysis statlock kits were returned for evaluation.An initial visual observation showed all of the kits were returned sealed.The labels of the returned samples exhibited the product number di0120, the lot number juarf457, and an expiration date of march 2019.Once the statlock devices were removed from the sealed kits, the retainer of each sample was found to be able to be closed and locked successfully and securely.Because the original product involved in the reported event was not returned for evaluation, the reported event could not be confirmed, and a root cause(s) could not be identified.A lot history review (lhr) review is not possible, as no manufacturing lot number has been provided by the complainant.
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