The customer contacted a siemens customer care center (ccc) and reported that the lab received containers of advia 360/560 diluent that were damaged during shipping.The customer was exposed to the diluent solution on their arms due to handling the damaged containers without personal protective equipment (ppe).As per the advia 560 hematology system operator's guide, when handling the advia 360/560 diluent, the operator must "wear protective gloves/protective clothing/eye protection/face protection." the customer was not wearing ppe at the time of the event.No further evaluation of this device is required.
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