All available patient information was included.Additional patient details are not available.Investigation of the issue included review of the incident, review of product historical data and review of labeling.Review of complaint activity associated with the cell-dyn sapphire analyzer did not identify any other complaints associated with the complaint issue.Review of trending data associated with the cell-dyn sapphire analyzer did not identify any trends.During the review of the incident it was noted that the customer was not wearing any personal protective equipment (ppe) for their face or eyes such as safety glasses, mask or shield.Review of the cell-dyn sapphire operator's manual indicates operators need to wear personal protective equipment when performing service and maintenance or operating the instrument.Based on this investigation, no systemic issue or deficiency of the cell-dyn sapphire analyzer was identified.
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