There was no patient involvement.Livanova (b)(4) manufactures the s5 system.The incident occurred in (b)(6).A livanova field service representative was dispatched to the facility to investigate the device but the reported issue could not be confirmed.Functional verification testing was completed without further issues and the unit was returned to service.As the reported issue could not be reproduced, no root cause could be determined.A review of the dhr could not identify any deviations or nonconformities relevant to the issue.
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