Model Number MCP00703157#RFC 20-970 ROTAFLOW CONSOLE |
Device Problem
Temperature Problem (3022)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 10/03/2019 |
Event Type
malfunction
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Manufacturer Narrative
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A follow up medwatch will be submitted when additional information becomes available.
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Event Description
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It was reported from a customer from (b)(6) that temp err¿ was displayed on the rota flow console in-use.Continue to replace with an alternative machine.No harm to the patient was reported.(b)(4).
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Manufacturer Narrative
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Maquet field service technician was in onside to investigate the device in question on 2019-10-24.The affected rotaflow console with serial number (b)(6) was checked and the failure could not be reproduced.Technician is thinking of a preventive exchange of the control board because it doesn't reproduce.If the board is exchanged is requested but after several requests no information provided.Thus the reported failure could not be confirmed.No probable root cause could be determine because no failure detected.The occurence rate regarding the above complaint is below the acceptance rate.Thus, no remedial action required.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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Event Description
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Complaint id: (b)(4).
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Search Alerts/Recalls
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