This event has been recorded by zimmer biomet under (b)(4).D4 udi: (b)(4).This medwatch is being filed to relay additional information.The device history record (dhr) for 00515048201 lot number 64453580, review noted no related non-conformances, requests for deviation (rfd), change notices (cn), or any other issues with manufacturing.The dhr review found no issues with the device and all verifications, inspections, and tests were successfully completed.On 05 february 2020, a returned product investigation was performed on the 00515048201.The physical evaluation revealed that the device had ruptured batteries, and the batteries had leaked inside of the battery pack.The results of the returned product investigation have confirmed the reported event.While the returned product investigation confirmed that the 00515048201 was not working due to ruputured batteries, it cannot be determined from the information provided what actually caused the batteries to rupture.Therefore, based on the information provided, a specific root cause of the reported event cannot be determined.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.Review of the information provided during the investigation determined there is no further actions needed at this time.This complaint will be tracked and trended for any adverse trends that may warrant further action.
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