With respect to the returned unit it has passed all specific functional testing requirements, except for the lock having rotational movement when unit is not under pressure, this would not have caused a slippage; when unit is properly positioned and put under pressure unit would not have slipped.Preventative maintenance and cleaning required at this time.The device history record showed no abnormalities related to reported incident nor were there any variances, mrr¿s or reworks associated with this lot/work order number.No service history on file.The reported complaint was not confirmed.Root cause was unknown.Most probable root causes outlined in the risk management file: worn/degraded device (wear and tear).Incorrectly assembled device.Device out of specification / calibration.Improperly tested/inspected device.Improper technique used during procedure.Inadequately maintained device used for procedure.Off-label use of device during procedure (user error).Device used with incorrect/unauthorized devices/accessories for procedure improper maintenance.
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