The cpc (colder products company) connector is a component that provides the interface between the driver drivelines and the tah-t cannula.The freedom driver was not supporting a patient.The customer, a syncardia certified hospital, reported that the freedom driver had a corroded cpc connector.
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Visual inspection of the driver's driveline found notable deterioration and discoloration on the metal of the cpc connector.The discolored section of metal could not be wiped off the cpc connector.These findings are consistent with corrosion of metal.The driver in "as received" condition passed all sections of functional testing.The customer-reported issue was confirmed during the investigation; however, the root cause of the corrosion damage on the cpc connector could not be conclusively determined.It is possible that the corrosion was caused by fluid getting on the cpc connector.F-900012-en, freedom driver system operator manual, section 4.2 states "do not submerge the freedom driver system or expose it to liquid/debris.Protect it from rain, showers, baths, and liquid/debris." if a driver is exposed to liquid, f-900012-en states that the driver must be exchanged for a backup freedom driver.This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation of this complaint and is closing this file.(b)(4) follow-up report 1.
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