Device returned 9/22/2019.A review of the device history record.Device history lot: part: 03.019.029, lot: 8379352, manufacturing site: hägendorf, release to warehouse date: 05.Apr.2013.A manufacturing record evaluation was performed for the finished device lot number, and no non-conformance's were identified investigation summary investigation site: cq zuchwil, selected flow(s): damaged: visual | examples: deformed/bent/cracked/broken.Visual inspection: upon visual inspection of the complaint device it can be seen that the part fell apart, as the weld is broken between the wire and the measuring probe sub-assembly, which agrees with the reported complaint condition.Furthermore, the wire is also bent from use.In addition, all edging on the part is faded from use and reprocessing.Otherwise, the article is in a used but good condition.Dimensional inspection: during investigation some diameter got measured at the wire near the weld breakage.Document/specification review: drawings and revisions are in accordance to dhr of production lot 8379352.All relevant features are defined on the used drawing revisions of dhr of production lot 8379352.Summary: there is no particularize information what's happened to this article by customer, unfortunately we are not able to determine the exact reason for this occurrence, but we have to assume that applied mechanical force led to this damage or/and that during the operation an application error may have taken place.The faded edging seems to be from often use and reprocessing over the year, as the returned device was manufactured in april 2013 and is over 6,5 years old.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Device report from synthes reports an event in (b)(6) as follows: it was reported that on (b)(6) 2019, the patient underwent open reduction internal fixation surgery for humeral neck fracture with the depth probe in question.After measuring with the depth probe, the depth probe fell apart at its needle neck.The surgeon removed the fragment, and the surgery was completed successfully.There was no surgical delay.No further information is available.This complaint involves one (1) device.This report is 1 of 1 for (b)(4).
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