Investigation summary: visual inspection: the depth gauge for 2.0mm and 2.4mm screws was received at us customer quality (cq).Upon visual inspection at cq, it is observed that the needle got broken from the slider.Rest of the surface of the device shows normal wear which would not contribute to the complaint condition.Thus, the complaint is confirmed.Device failure/ defect found? yes.Dimensional inspection (calipers: ca148p): dimensional inspection of the received device was performed at cq.The diameter of the needle near to the broken location was intended to be measuring from 1.20mm to 1.25mm and it was measured to be 1.22mm which is within specification as per the drawing.Documentation/ specification review: the respective drawing(s) was reviewed.No design issues or discrepancies were found during this investigation.Complaint confirmed? yes.Investigation conclusion: visual inspection, dimensional inspection, and document specification review of the received device was performed at cq.The complaint can be confirmed as the needle of the device was found to be broken.While a definitive root cause could not be determined for the reported problem, it is possible that the device might have encountered unintended forces.During the investigation no unidentified product design/manufacturing issues or discrepancies were observed that may have contributed to the complaint condition.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device history lot: part 319.006.Synthes lot h363286.Manufactured by avalign technologies-nemcomed.A dhr file from the time of manufacture could not be reviewed because it is not been scanned into tungsten yet.Jde confirmed that the lot was released for sale in may 2018.Device history batch: null.Device history review: a search in mdd nonconformance module confirmed that no nonconformance's occurred during manufacture.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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