Device identifier # 10381780253457.The device was returned for evaluation, therefore no issues observed.Unit cleaned per protocol.With respect to the returned unit it has passed all specific functional testing requirements, except for the lock having rotational movement when unit is not under pressure, this would not have caused a slippage; when unit is properly positioned and put under pressure unit would not have slipped.Pm maintenance and cleaning required at this time.The reported complaint not confirmed from the investigation.There was no slippage from the evaluation of the returned unit.The definite root cause of the reported condition cannot be reliably determined.
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