As part of our investigation, multiple follow-ups to the user facility were made in an attempt to gather additional information on the reported event; however, no additional information was obtained.A review of the device history records (dhr) was conducted for the concerned lot and indicated there were no deviations or non-conformities regarding the described issue.The device was manufactured in october 2018.The referenced sheath was not returned to the service center for evaluation, the cause of the reported event cannot be determined at this time, however, if additional information becomes available or if the device is returned at a later date, this report will be supplemented accordingly.To mitigate the risk of device damage or patient injury, the instruction manual states to, "visually inspect the product and make sure that it has no corrosion, no dents and no scratches.Inspect the ceramic insulation at the sheath's distal end before each use.Do not use the instrument in case of damage ( cracks, fractures).Impact, fall, shock or similar stress can damage the ceramic insulation at the sheath's distal end.Damaged instruments can cause injuries to the patient and/or user.Do not use the instrument if damaged.".
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