It was reported, after uterus contraction therapy was completed to treat a post-partum hemorrhage, a cook bakri postpartum balloon with rapid instillation components was placed within the patient with sponge forceps.The operator found that after the device was implanted that it could not be inflated.The balloon was then removed and tested, and the hub detached and fell to the floor.Another device was used to complete the procedure.No adverse effects to the patient occurred due to this malfunction.
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Blank fields on this form indicate the information is unknown, unchanged, or unavailable.Ec method code desc - 5: communication/interviews (4111).Ec method code desc - 6: incomplete device returned (4116) additional information: d10 investigation ¿ evaluation a visual inspection and functional testing of the returned device was conducted.A document based investigation was also performed including a review of complaint history, device history record, the instructions for use, and quality control data.One device was returned for investigation.Visual examination confirmed the catheter was returned in used condition.The stopcock was not returned with the catheter.The instillation components were also not returned.There were no physical anomalies observed on the device.A functional test was performed on the open device by inflating the balloon with 150ml of tap water.There was no leak detected in or around the balloon.The balloon functioned as intended.It is noted that the catheter was returned without the stopcock, and without he stopcock water leaks from the inflation line fittings.A stock stopcock fitting was used when inflated and no leaks were detected when closed off properly.A review of the device history record found no non-conformances related to the reported failure mode.A review of complaint history records shows no other complaints associated with the complaint device lot.Because there are no related non-conformances, adequate inspection activities have been established, there is objective evidence that the dhr was fully executed, and no other related complaints from the lot have been received from the field, it was concluded that there is no evidence that nonconforming product exists in house or in field.The instructions for use (ifu), provides the following information to the user related to the reported failure mode: the maximum inflation is 500ml.Do not overinflate the balloon.Balloon should be inflated with sterile liquid.Balloon should never be inflated with air, carbon dioxide or any gas.The ifu also precautions to avoid excessive force when inserting the balloon into the uterus.The reported failure could not be replicated using the returned portion of the complaint device.A definitive cause of the reported event could not be determined.The complaint was confirmed based on customer testimony.Per the quality engineering risk assessment, no further action is warranted.Cook medical will continue to monitor this device via the complaints database for similar complaints.
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