CRAFTMATIC INDUSTRIES, INC. CRAFTMATIC MODEL 1 BASE; BED, THERAPEUTIC, AC-POWERED, ADJUSTABLE HOME-USE
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Model Number R4AT056 |
Device Problems
Material Puncture/Hole (1504); Temperature Problem (3022)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 10/03/2019 |
Event Type
malfunction
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Manufacturer Narrative
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Unique id (b)(6).The base will be replaced for customer, the base is presently is transit to the customer.Confirmation of delivery is not yet available.Investigation is still pending, a follow up submission will be sent upon the receipt of the investigation results.
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Event Description
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Customer called on (b)(6) 2019 and states that she is having issues with her craftmatic base.Customer claims the massage motors are coming through the base of the bed.Customer claims it is the head and the foot massage motor that are coming through.The customer stated the massage unit is used every day, and when it turns off itself she turns it back on about three or four times every day.
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Search Alerts/Recalls
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