CRAFTMATIC INDUSTRIES, INC. CRAFTMATIC MODEL 1 BASE; BED, THERAPEUTIC, AC-POWERED, ADJUSTABLE HOME-USE
|
Back to Search Results |
|
Model Number 4AW097 |
Device Problem
Installation-Related Problem (2965)
|
Patient Problem
Fall (1848)
|
Event Date 10/09/2019 |
Event Type
Injury
|
Manufacturer Narrative
|
(b)(4).Spoke to (b)(6).The customer paid her friend to complete the installation of the bed straps for her.He attached the headboard, lowered the bed by 3 and a half inches, installed bed straps and flipped her mattress.The customer wants a rail, recommended a bed cane and advised not to install it where the bed bends, the customer is familiar with that piece.Her technician also tacked up the wires.The customer is very happy with the bed and will not trade it for the world.
|
|
Event Description
|
Spoke to (b)(6).Customer claims the bases were not strapped together, the headboard was not attached and the bed is not comfortable.The customer was getting into bed when the bases separated and she fell on the floor (recent back surgery).She called someone she knows who works at the fire department, who helped her get up off of the floor.Customer claims she is not hurt and did not seek medical attention.She fell last night at about 10 pm.The floor in bedroom is hardwood.The customer has a 4aw bed, this model does not come with casters, just the leg as it should.Customer had back surgery about 5 years ago.Uses a walker, can get in and out of bed by herself.Advised to get in and out of bed in the flat position, customer understands.She is 5 foot 9 and weighs (b)(6) pounds.
|
|
Search Alerts/Recalls
|
|
|